This fan is missing Part EE Plug and 1pc Part AA Extra Blade Attachment Screw. The EE Plug is to cover the hole if you intend to not use the Light Kit, otherwise you won't need it if you are installing the Light Kit. The extra blade screw is just that and you won't need it.
You are supposed to get 16 but 15 is included. Each Blade gets 3 screws x 5 = 15. The glass has a blemish on it but don't wipe it as you can ruin the finish on it. The motor and light kit work perfect. Please take a look at my pictures.
The first two pics are stock pictures. The rest are the actual fan being offered. The Installation Guide is not included but available online. The Hampton Bay Havana Outdoor Natural Iron Ceiling Fan has all-weather natural palm blades and a natural iron finish.This tropically inspired ceiling fan coordinates with the latest trends in outdoor living. The Havana features a custom-designed venetian scavo glass bowl light kit and patented Accu-Arm Technology for easy installation and a quiet, wobble-free operation. Fully wet listed for outdoor applications. Uses three 14-Watt medium base CFL bulbs (included). 5 custom natural palm finish ABS blades. Venetian scavo glass bowl light kit with (3) 14-Watt medium base CFL's included.
Motor size: 188 x 15mm, 4467 CFM. Dual mount installation (standard or angled ceiling). Accu-Arm technology for quick and easy installation. Please read the Condition/Condition description for the details of this item.
Questions being asked to do so will be ignored. The item "Hampton Bay Havana 48 in.Indoor/Outdoor Natural Iron Ceiling Fan with Light Kit" is in sale since Thursday, May 17, 2018. This item is in the category "Home & Garden\Lamps, Lighting & Ceiling Fans\Ceiling Fans". The seller is "massaj925" and is located in Baltimore, Maryland. This item can be shipped to United States, Canada, Denmark, Romania, Slovakia, Bulgaria, Czech republic, Finland, Hungary, Latvia, Lithuania, Malta, Estonia, Australia, Greece, Portugal, Cyprus, Slovenia, Japan, Sweden, South Korea, Taiwan, Thailand, Belgium, France, Hong Kong, Ireland, Netherlands, Poland, Spain, Italy, Germany, Austria, Israel, Mexico, New Zealand, Philippines, Singapore, Switzerland, Norway, Saudi arabia, United arab emirates, Qatar, Kuwait, Bahrain, Croatia, Malaysia.