Warm weather energy savings - Airflow with normal rotation circulates cool air. Cool weather energy savings - Airflow with reverse rotation forces warm air downward.We would love to be given the opportunity to work with you to resolve any problem you may have and opening any kind of a case will slow the process down and might not be as favorable if we are not given the opportunity first. If Your Item is Damaged While in Transit. We do not want the damaged item back so there is no need to open a return case.
Instead, please send us a message and include photographs of the damaged item as well as the packaging material/box in which the item was received in. Sometimes the carriers will require an inspection of the item and the packing material before they will settle the claim. Please note that manufactures update their packaging from time to time and that the packaging images shown in our listing may vary from what you receive; however, be assured you are receiving the identical contents you ordered regardless.